How is the installation of an intercom in the entrance of an apartment building? Installing an intercom: pros and cons How to install an intercom in an apartment building

Prices for housing and communal services are growing every year, so the owners of premises in MKD want to know what they pay for, which services are legally included in the receipts, and which unscrupulous management organizations profit from.

One of the services that consistently raises questions among residents of houses is the installation and maintenance of an intercom. We will tell you what is the procedure for installing an intercom in an MKD and in what cases the managing organization has the right to charge a fee for it.

Intercom - the common property of the owners of premises in the MKD

The managing organization, under a management agreement for an apartment building, undertakes to provide the owners of premises in this house with work and services for proper maintenance and repair common property(part 2 of article 162 of the LC RF).

The composition of the common property of the owners of premises in apartment building establishes paragraph 2 of the Decree of the Government of the Russian Federation of 13.08.2006 No. 491. It includes:

• inter-apartment staircases;
• stairs;
• corridors;
• technical basements with engineering communications;
• other equipment serving more than one residential or non-residential premises.

Intercoms in apartment buildings are installed at the entrance to the entrance, they serve more than one room, therefore they are part of the common property of the MKD. Automatically locking devices for the doors of the entrances of the MKD are also included in the common property in the MKD in accordance with paragraph 7 of the Decree of the Government of the Russian Federation dated 08.13.2006 No. 491.

The order of installation and connection of the intercom

Installation and maintenance of an intercom is possible in two cases: such work and services are provided for by the MKD management agreement or the corresponding decision was made at the general meeting of owners (Article 44 of the LC RF). We will tell you separately about the case when the managing organization installs an intercom with its own money.

An apartment building management agreement may not provide for the maintenance of an intercom as part of the maintenance and repair of the common property of an MKD. Then, in order to charge a fee for the maintenance of locking devices, a decision of the OSS is required, according to which the owners can conclude an agreement for the maintenance of the intercom either directly with the contractor or with their managing organization.

Even if the owners of only one entrance plan to install an intercom, to resolve such an issue, it is necessary to obtain the consent of other owners of the premises in the MKD (Article 36 of the LC RF).

At the general meeting, the owners may decide to include the intercom service fee in the payment document as part of the fee for the maintenance and repair of common property in the MKD, in accordance with Art. 155 ZhK RF. The owners of premises in the MKD can conclude an agreement directly with the contractor and receive separate receipts for the maintenance of the intercom.

The managing organization cannot require the owners to pay for the separate service "Intercom Service" (letter of the Ministry of Regional Development of the Russian Federation of August 23, 2010 No. 30665-IB / 14). The Ministry of Construction of the Russian Federation adheres to the same position in its letter dated April 11, 2016 No. 10686-AT / 04 “On the maintenance and repair of common property in MKD”.

If there is no decision of the general meeting of owners to install an intercom or pay for its maintenance, and the managing organization decided to install it on its own, it will not be able to subsequently present the owners with a fee for installing the maintenance of the locking device.

Intercom service

Works and services, the provision and conduct of which is required to maintain the operation of the intercom, must be specified in the contract for the maintenance and repair of locking devices, concluded between the managing and contracting organization. Here is a sample list of them:

• technical inspection of equipment,
• intercom repair,
• visit to troubleshoot the intercom,
• restoration of communication lines.

In the service agreement, at the request of the owners, it is possible to provide for a different list of works and services.

If the contractor improperly fulfills its obligations under the service agreement, this may be a reason for refusing its services. A decision to change the contractor can only be made at a general meeting of the owners of the premises in the MKD.

There are cases when the intercom does not work for several months, and the managing organization transfers the contractor a fee for its maintenance and includes it in the receipts. In this case, any of the owners of the premises in the MKD may require the managing organization to recalculate from the day the intercom stopped working.

Determining the cost of intercom service

The cost of maintenance of the intercom is determined by the contract for the provision of services and performance of work by the contractor. As a rule, contractors themselves set the amount of payment for their services.

The managing organization should remember that the amount of the fee for the maintenance of locking devices, which they include in the tariff for the maintenance and repair of common property, must be justified. Any owner can apply to the MA and request a transcript of the article on the maintenance and repair of common property apartment building(clauses 10, 10.1, article 161 of the LC RF).

It is much easier to hold a general meeting of owners and resolve the issue of paying for an intercom in an apartment building with the help of.

Clarifications on the installation and maintenance of intercoms - Consumer Protection

Breadcrumbs

Clarifications on the installation and maintenance of intercoms

Citizens very often turn to the Office of Rospotrebnadzor for the Altai Territory regarding the installation and maintenance of intercoms.

As an explanation, we cite a letter from the Ministry of Construction and Housing and Communal Services Russian Federation.

“According to Part 2 of Article 162 of the Housing Code of the Russian Federation (hereinafter referred to as the HC RF), under an apartment building management agreement, one party (managing organization) on the instructions of the other party (owners of premises in an apartment building) undertakes to provide services and perform services for a fee within an agreed period of time. work on the proper maintenance and repair of common property in such a house.

In accordance with Part 3 of Article 162 of the HC RF in the management agreement for multi-apartment residential buildings the composition of the common property of the apartment building, in respect of which management will be carried out, the list of services and works for the maintenance and repair of common property in the apartment building and the procedure for changing such a list should be provided.

According to Part 3 of Article 39 of the Housing Code of the Russian Federation, the rules for maintaining common property in an apartment building are established by the Government of the Russian Federation.

Decree of the Government of the Russian Federation of August 13, 2006 N 491 approved the Rules for the maintenance of common property in an apartment building (hereinafter referred to as the Rules), according to clause 2 of which, in the composition of common property owned by the right of common shared ownership to owners of premises in an apartment building, in particular, included: inter-apartment landings; stairs; corridors; technical basements in which there are engineering communications, other equipment serving more than one residential and (or) non-residential premises in an apartment building.

The intercom, as equipment located in an apartment building and serving more than one room, meets the signs of common property in an apartment building, and therefore belongs to the owners of the premises in an apartment building.

According to paragraph 1 of the Rules, the composition of the common property is determined in order to fulfill the obligation to maintain the common property by the owners of premises in an apartment building.

Thus, if the maintenance of locking devices (intercom) is provided for by the apartment building management agreement, then payment for this type of work is made from the fee for the maintenance and repair of the dwelling, which is established in the manner provided for in Article 157 of the Housing Code of the Russian Federation.

If the contract for the management of an apartment building does not provide for the maintenance of a locking device (intercom) as part of the maintenance and repair of common property, then in order to charge such a fee, a decision of the general meeting of owners of premises in an apartment building and the conclusion of an appropriate agreement with the managing organization or with intercom service provider.

Such a decision of the general meeting of owners of premises in an apartment building, depending on the structure of the relationship, is taken in the manner prescribed by Articles 44 - 48 of the LC RF or in the manner prescribed by Chapter 9.1 of the Civil Code of the Russian Federation, in the case when the LC RF does not provide for the possibility of making such decisions.

In this case, the tariff for intercom service, including the procedure for changing it, as well as the procedure for paying a fee for such service, is established in an agreement between the organization carrying out the relevant type of activity and the owners of premises in an apartment building or, on their behalf, with the managing organization.

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How to install an intercom in an apartment building correctly and who is responsible for maintenance

Free access to the entrance of an apartment building disrupts the peaceful living of apartment owners in it. In the cold season, such entrances often become a haven for noisy groups of teenagers or a place to sleep for people without certain place residence. The war of tenants with uninvited guests can sometimes end in tragedy.

In order to ensure the safety of living in an apartment building, intercoms are installed. Legal issues of holding this event cause disputes and contradictions between the owners of apartments. Let's figure out how to install an intercom in an apartment building in accordance with the law.

If not everyone needs an intercom

Intercom installation begins with a general meeting of the residents of the entire house. The decision on the need to install the device is made if there is a positive response from more than half of the total number of owners.

Among the inhabitants there are always those who are against the installation. Often these are pensioners who feel sorry for the money. There are also residents who believe that restricting access to the entrance violates their rights. They are not going to install a pipe at home, and it is not very convenient for them to run downstairs to let their guests in.

Despite the refusal to install an intercom by some owners (if there are less than 50%), the decision will be considered positive.

Who will install

After deciding on the installation, the tenants have the following question: “At whose expense is the intercom installed?” The answer to this question can be found based on the way the house is managed.

Directly by apartment owners. In this case, all owners independently find an organization that installs intercoms. They conclude an agreement with her and pay all the costs of installing the device and additional amounts associated with the installation of intercom handsets in the apartment and the purchase of keys. If the door in the entrance is old, a new entrance metal door is also required.

The house is managed by the HOA or the management company. It is these organizations, respectively, that take responsibility for installing the intercom. But as practice shows, companies can pay only part of the amount. The rest of the money comes from the residents' pockets. Purchase complete set tenants pay extra for keys and tube installation.

We draw your attention to the fact that after installing the intercom, all residents of the house must be given a code by which you can open the door if you have forgotten or lost the key.

In order to save money, you can install the intercom handset yourself. It does not require specialized education or special equipment. The main thing is to follow the instructions correctly. To mount the handset, a telephone cable is laid to the apartment. The wires are connected to the tube according to the diagram. Attaching the tube to the wall with your own hands is not so difficult - just screw in a couple of self-tapping screws and hang the tube on them.

Which intercom to choose

There are many companies on the Russian market that manufacture devices for intercoms. High production technologies allow to produce improved models every year. What will be the intercom in the house - it's up to the owners to decide.

When choosing an intercom, you should pay attention to the switching system. According to this parameter, coordinate and digital intercoms are distinguished. Their difference lies in the wire, thanks to which there is a connection to the apartments.

When installing a digital intercom, one line is laid to connect the switch to all apartments. The coordinate system is designed in such a way that a separate wire will be laid to each apartment, connecting it to the switch.

Today, digital intercoms are considered more reliable in operation. But their price exceeds the price of coordinate three times.

Another of the characteristics that you should pay attention to is the type of connection. There are audio and video intercoms. Their difference is in the presence of a display on which you can see who is calling. Video intercom provides high security, thanks to him, no one from outsiders can get inside the entrance. But the cost of such devices is high. For the most part, apartment owners prefer audio intercoms.

Who pays for intercom service

From the moment of installation, the intercom acquires the status of common house property and belongs to all apartment owners in the house. According to the current legislation, the tenants themselves pay for the maintenance and service of the property. After the appearance of the intercom at the entrance, in your mailbox a new receipt will appear.

The obligation to pay amounts for the maintenance of this device is assigned to those owners who did not install tubes in their apartments.

Previously, people did not think that someone could enter their entrance and cause damage to the property that is in it. In Soviet times, there were wooden entrance doors at all, and flowers in pots bloomed on the landings.

Perhaps the dashing 90s, when the morality of the people wished for the best, became the reason for the vandalism of the entrances. It was then that they began to invent and install various means of protection against ill-wishers. At first, these were combination locks installed by the housing and communal services, after which they were replaced by intercoms. Let's see what else will be invented to protect common house property.

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Intercom and legislation

Legislation and intercom - nuances

In these troubled times, security issues come to the fore. It is difficult to find a multi-storey building that would not have massive metal doors and there would be no intercom. Residents are installing video intercoms in their apartments to improve security.

But residents of secondary real estate, who own apartments in houses built during the Soviet Union, have to solve the security issue on their own. One of the popular solutions today is the installation of durable access doors and an intercom.

In order to further increase the level of security, you can subsequently install a video intercom in the apartment and connect it to the access intercom. In this case, you will have the opportunity to communicate by voice with the visitor who is downstairs and see him when he comes to your apartment.

Installing such a device is a seemingly simple question and it is not difficult to solve it. You need to find a company that will installation work, collect money and all. But in fact, the installation of an intercom is not limited to this. Often, the legislative barrier turns out to be a serious obstacle on the way to the realization of the goals.

Of course, the access intercom has a lot of advantages. It provides access control and prevents unwanted persons from entering the entrance. Accordingly, the level of security is increased.

But not everyone understands this. Some residents may not agree with the installation of such a system. What to do in this case? Is there any way to get around their solution? What does Russian legislation say about this?

The main problems that may arise when installing an intercom

The first thing to remember is the rights of citizens to free access to their housing. They are spelled out in many regulations. Accordingly, without the consent of the majority, you will not be able to install an intercom. And even if you do this without receiving approval from at least 50% of the residents of the entrance, you will be forced to dismantle the device.

Therefore, first of all, it is necessary to organize a meeting of apartment owners and enlist the support of the majority. If at least 50% of the residents vote "yes", you can start looking for a company and agree on the installation.

It would seem that solving this issue is very simple, because all residents will only welcome such a decision that will increase the level of security at the entrance. However, do not forget that the installation of an intercom is an expense.

First, you will have to collect the required amount for installation and purchase of the device. Secondly, in the process of operation, it is necessary to pay a subscription fee. And here problems can begin, especially if there are a lot of elderly people in the house.

The issue is much easier to resolve in houses where some of the apartments are owned by the state. In this case, you do not need to obtain permission from the municipality. True, installation can cost more, since you cannot take money from these apartments for installation.

Is it possible to somehow resolve the issue with those who remained in the minority? The only option is to give them the keys. Moreover, the rest of the residents who agree with the installation of an intercom will have to make them at their own expense. After all, in the event of a complaint, the intercom can be dismantled by order.

Each property owner has the right of free access to his apartment. Accordingly, if it is violated, even one voice can prevent the operation of the intercom system.

It turns out that if someone does not agree to the installation, albeit in the minority, he may not financially participate either in the installation of the device or in its purchase. But at the same time, the rest of the tenants will have to pay for the purchase of keys for those who refused.

This is the only way to peacefully resolve such a conflict. Any pressure on neighbors with the threat of not providing them with access to the entrance is illegal. In such a case, they can block any majority decision.

And another very important point... It is important to carefully read all the contracts that you sign with companies providing such services. Also, it is advisable to familiarize yourself with the tariffs for subscription services.

You can unilaterally refuse services of this kind if you consider that they cost you dearly. To do this, you just need to notify the other side of the contract and that's it. There is no need to write any additional statements.

Intercom equipment breaks down not so often. In some cases, it is cheaper to pay for a one-time repair or even replacement than to constantly deposit money into the company's account. Finally, you can always conclude an agreement with someone who offers Better conditions service.

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Question - Answer → Housing → Installed an intercom and do not give a key

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1 Topic by Band33 2015-11-24 19:05:15

Band33

Subject: Installed intercom and won't give key

I have an apartment at 19zh Tsentralnaya St. Our house is managed by New City Management Company. According to oral information from the employees of the Criminal Code, a meeting of residents decided to install an intercom. Also, according to the employees of the Criminal Code, it was necessary to pay for the installation of an intercom in the amount of 400 rubles. This amount was paid by me. The management company refused to provide an agreement with the intercom installer. Having discovered that the intercom in my entrance was turned on (I don’t have access), I turned to the Criminal Code in order to get the key to the intercom. At my request to issue the key, the employees of the Criminal Code demanded 100 rubles from me to pay for the key. My arguments that my rights have been violated because I don't have access to my property had no effect. All altercations led only to rudeness and insults from the staff of the Criminal Code. Actually a question: what to do in this situation?

2 Reply from Vladimir_T 2015-11-24 20:30:46 (2015-11-24 23:16:10 edited by Vladimir_T)

• Vladimir_T
• Participant
• Inactive

Re: Installed intercom and won't give key

All registered in this apartment should be given the keys to the intercom FREE OF CHARGE.

One of the solutions for this.

SUPREME COURT OF THE RUSSIAN FEDERATION

Judicial Collegium for Civil Cases Supreme Court Russian Federation, consisting of:

presiding Manohina G.V.,
judges Solovyov V.N.,
Eremenko T.I.

considered in the court session of March 21, 2002 the protest of the Deputy Chairman of the Supreme Court of the Russian Federation against the decision of the Presidium of the Ivanovo Regional Court of September 28, 2001, which canceled the decision of the Oktyabrsky District Court of the city of Ivanovo of May 24, 2001, issued in the case on the claim of K., B.L.B., B.V.V. to NPP Zashchita and private entrepreneur B.A.G. on the elimination of obstacles in the exercise of ownership of residential premises.
After listening to the report on the case of Judge of the Supreme Court of the Russian Federation Soloviev V.N., the conclusion of the Prosecutor General of the Prosecutor's Office of the Russian Federation Germasheva M.M.

K., B.L.B., B.V.V., filed a lawsuit against NPP Zashchita and private entrepreneur B.A.G. on the elimination of obstacles in the exercise of ownership of residential premises.
The stated requirement is motivated by the fact that sq. 25 in the house 1-a on the street. The militants in the city of Ivanovo belong to them on the basis of common ownership, but since after the intercom was installed, they were given only two keys to the entrance of the house, which created obstacles for all of them, as well as other family members (only five people) in the free use of their property. Because of this, they asked to oblige the defendants to give them two additional keys.
By the decision of the Oktyabrsky District Court of the city of Ivanovo dated May 24, 2001, the specified requirement was satisfied.
The court ordered the private entrepreneur B.A.G. give the plaintiffs two keys to front door to the entrance of the house for an additional fee on their part.
The decision of the court was not challenged on cassation.
By the decision of the Presidium of the Ivanovo Regional Court dated September 28, 2001, the decision of the court of first instance was canceled, and the case was sent for a new trial.
The protest of the Deputy Chairman of the Supreme Court of the Russian Federation raises the question of the cancellation of the said decision of the presidium of the regional court as issued as a result of the incorrect application of substantive law.
Having checked the case materials, having studied the arguments of the protest, the Judicial Collegium for Civil Cases of the Supreme Court of the Russian Federation finds it subject to satisfaction on the following grounds.
Satisfying the protest of the regional prosecutor, the presidium pointed out that the court had no grounds for imposing on B.A.G. obligation to provide the plaintiffs with additional keys, since he was not in a contractual relationship with the latter.
It is impossible to agree with this argument of the court, since it is based on an erroneous understanding of the rules of law applicable to the disputed legal relationship.
By virtue of h. 2 Article. 307 of the Civil Code of the Russian Federation, obligations arise from the contract, as a result of causing harm and from other grounds specified in this Code.
According to Art. 304 of the Civil Code of the Russian Federation, the owner may demand the elimination of any violations of his right, even if these violations were not connected with deprivation of possession.
At the court session, it was indisputably established that the equipment of the entrance door to the entrance of the house where the plaintiffs live with a locking device (intercom) and the issuance of only two keys to them at the discretion of strangers for them actually created an obstacle in access to the apartment owned by them.
The court took into account the defendant's explanation that these keys are secret and are made in Moscow.
Plaintiffs obtaining an additional set of keys would eliminate this violation.
Since the defendant refused to voluntarily satisfy the plaintiffs' request to do so, they were forced to apply to the court for judicial protection of their right.
In this case, it does not matter that they were not in a contractual relationship with the defendant and refused to install an intercom in their apartment.
Carrying out work on the installation of intercoms and equipping the front door with a locking device, defendant B.A.G. should not create obstacles for the plaintiffs to use their housing.
Under such circumstances, the decision of the Presidium of the Ivanovo Regional Court should be recognized as illegal, in connection with which it must be canceled, and the decision of the Oktyabrsky District Court of Ivanovo of May 24, 2001 should be left unchanged.
Guided by Art. 329 Code of Civil Procedure of the RSFSR, Judicial Collegium for Civil Cases of the Supreme Court of the Russian Federation

cancel the decision of the Presidium of the Ivanovo Regional Court of September 28, 2001.
The decision of the Oktyabrsky District Court of the city of Ivanovo dated May 24, 2001 should be left unchanged.

Contact the police, call the squad, write a statement.
Including (if the case goes to court) demand compensation for non-pecuniary damage for everyone registered in the apartment.
It's tedious, but win-win.

It is strange that the Ivanovsky District Court ordered to issue the keys for a fee, and not free of charge. The right of ownership cannot be burdened with some kind of payment "for access to the body." Nonsensical nonsense.

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Intercom installation: pros and cons

As you know, each apartment building has common property (elevators, stairs, entrances, etc.). And all this property, according to the law, is the property of the residents of this house with the right of possession and disposal. Therefore, if the majority of residents of an apartment building decide to install a security system (for example, an intercom), then in most cases it will be installed. But in any situation there are opponents of the general idea. Do they have to pay for what they think is unnecessary intercom installation? And in general, who should pay for the installation of security systems in the house? We will answer these and other questions in today's material.

Who makes the installation decision?

According to article 36 of the Housing Code of the Russian Federation, entrances and entrance doors belong to the common property of an apartment building. The installation of intercoms (and the installation is carried out on the entrance doors) refers to the overhaul of an apartment building in accordance with Appendix No. 3 to the Rules and Regulations technical operation housing stock. Consequently, the decision to install an intercom is made by all tenants at a general meeting of owners. If 2/3 of those present voted "for", then according to the Housing Code of the Russian Federation (Article 46), an intercom must be installed. This decision is binding on all owners of an apartment building, regardless of their presence and consent at the general meeting.

If all premises in an apartment building belong to one owner, the decision on overhaul houses (in particular, the installation of an intercom) are accepted individually and are drawn up in writing in accordance with the Housing Code of the Russian Federation (Article 46, clause 7).

Who pays for the installation and maintenance of the intercom? What is included in the price?

After a decision is made to install an intercom in an apartment building, the cost of installation and maintenance of the security system is agreed upon. None of the tenants has the right to refuse to pay for the installation of security systems in the house! We remind you that a door with an intercom is the common property of all residents of the entrance, so everyone is required to participate in the purchase (pay for the installation service). These are the laws. However, in practice, residents who agree to install are more likely to pay for opponents of intercoms in the entrance. The cost of all work and the security system is divided by the number of apartments in the entrance.

Since installation new door all home owners will have to pay for the maintenance and service of the intercom. Service rates, by the way, are discussed at the same meeting, approved by homeowners and fixed in a service contract (concluded between the office and the management company). A subscription fee is set, which provides for the subsequent repair of general access equipment installed under the contract, and preventive inspection of this equipment.

Reference. Offices that are engaged in the installation of intercoms are required to conclude an agreement for installation, maintenance and any other type of agreement with the management company or HOA. According to the law, such an agreement is valid only if there is a protocol of the general meeting of tenants. The contract and acts of work can be drawn up with each owner separately. An agreement concluded according to a different principle has no legal force.

After installing the intercom on the door, all residents receive at least one key and a mandatory instruction on how to use the security device.

Can I refuse to install an intercom and not pay?

The owner of the apartment has the right to refuse to install an intercom and use it. In this case, the intercom (tube) will not be installed in the apartment of the dissenting tenant. However, by law, the owner must be provided with one free key to the front door! According to the Housing Code of the Russian Federation (Article 36, part 2), “the owners of premises in an apartment building own, use and, within the limits established by this Code and civil law, dispose of common property in an apartment building.”

Refusal to use the intercom and the subscription fee must be made in writing. Otherwise, for non-payment of services and debt, you will have to answer to judicial order.

Access intercoms - devices with magnetic keys, electric locks and intercoms, push-buttons and controlling public order in residential and public buildings. This device is connected to or to power sources operating independently. The device helps to exercise control, in which the user can not only identify the guest by voice or video image, but also open the door without leaving the apartment.

Existing types of access intercoms

This is possible thanks to the advanced functions of the intercom.

All components of the structure are mounted on the entrance door and in the apartments of residents. The calling panel, on which the buttons are located, is installed at the entrance. The intercom memory contains a digital code that activates the switch that transmits the signal. How does a digital door intercom work:

Multi-apartment intercom device

The audio intercom is simple and reliable, but, unfortunately, it starts to become obsolete very quickly. Sensor-based color panels come into fashion, as their cost is constantly falling, there are models that have the ability to record all incoming calls on a USB flash drive. The user has the opportunity, upon arrival home, to see who came in. A similar multi-apartment intercom is on almost every entrance in many cities.

Intercom connection diagram in an apartment building

Intercoms are divided according to the method of codification of the guests who came and the principle of addressing the number of subscribers to be served.

Brands of intercoms and the number of subscribers

Maloabonensky - installed at facilities and in. These devices can serve only one subscriber, for example, in cottages, at security posts, at the entrance to the house or. Multi-subscriber - designed for entrances of multi-storey and administrative buildings.

Not so long ago, these structures could serve only 6 people, but progress does not stand still, and at the moment you can buy intercoms of various configurations that can serve more than 1000 subscribers, while making dozens of entrances available to the entrance.

Various brands of intercoms

The installation of an access intercom should be carried out by specialists of the company that will subsequently serve it. Device types:

What is the indication of guests at intercoms

The intercom with a camera implements a view of the site from the side, in front, a stairway. The peculiarity of the device is hidden shooting from inside the building. Particularly prestigious intercoms can carry out audio and video surveillance, they have a control panel with a perceiving and especially sensitive screen. Can record and save events and faces of visitors in the amount of 16 pcs.


Some manufacturers have gone further - by means of a speech screen, they began to use identification using a mobile or TV. This is done manually or automatically: the signal comes to the device and the intercom role is connected, and after the conversation is over, it switches to the standard mode. Wireless types of intercoms have such properties. The above aspects affect the price and popularity of blocks. Ordinary audio intercoms, unlike video intercoms or the most elite modifications, have a low selling price.

Device manufacturers

Metacom

Intercoms Metacom - innovative systems. By purchasing these devices, we can be sure of their flawless operation for a long time. The principle of operation and installation does not differ from other similar devices. Intercom Metacom is the simplest and consists of a tube and a panel. The operation of the intercom will be correct if it is correctly mounted.

It looks like a Metacom intercom

Installation of access doors with intercom Metakom is carried out by specialists of the company selling intercoms. The systems have a number of advantages:

• there are no mechanical switches on the panel, which helps to eliminate the problem with key blocking and oxidation of wired contacts;
• doors open with a key;
• you can open the entrance door using a special, programmed digital code;
• simple maintenance, installation and reprogramming.

For the correct operation of the Metakom intercom, you need to properly mount it, connect and configure it. It is better to entrust this work to a company that employs specialists in the installation and maintenance of access intercoms of this brand.

Vizit

Manufacturers have developed inexpensive and high-quality Vizit intercoms.

The outer panel of this device is produced in a housing that prevents hacking. At the same time, the intercom can work in very harsh weather conditions. Vizit intercoms have various nodes and are assembled at the request of the client, often the installation of entrance doors is associated with the installation of the Visit audio intercom. You can choose a control unit to the call block, which determines how many subscribers will be connected, video cameras - dome or body, locks, electromechanical locks. There are dozens of options for completing the installed equipment.

Cyfral

Installation of the intercom should be carried out strictly according to the instructions. Cyfral includes it with every kit it makes. You can install the intercom with your own hands by reading this manual, but if you have enough knowledge, then do not risk your safety and the integrity of the device, contact the installation company.

These digital intercoms are connected using a telephone cable to which the subscriber handsets will be connected in parallel.

When connecting Cyfral intercoms, you need to program it correctly.

Commax

Commax intercoms are produced by a Korean company, they are one of the leading manufacturers in the market for the sale of these products. The set of the video on-door speakerphone "Commax" includes:

Complete set of the Commax video intercom

• calling panel with a camera;
• monitor;
• electric lock.

Video intercoms "Commax" differ in characteristics, since different models they are not the same:

• can be monochrome or color;
• can be equipped with a handset or speakerphone;
• there are sets with motion sensors;
• there is a function of taking pictures or video recording, with saving data.

This video intercom can be connected to a conventional intercom using the interface unit - a module that helps to connect almost any video intercom. This interface unit will allow not only a video intercom, but also several cameras that are installed in the entrance and a panel installed directly on the subscriber's floor. An interfacing unit with an access intercom is connected, for devices with a coordinate or digital device.

Scheme of connecting intercom through the interface unit

Recently, the problem of intercoms and payments for them has become one of the most common in the field of housing and communal services.

On the one hand, there are voices that the subscription fee is absolutely legal and necessary, others claim that it is illegal to pay for an intercom and demand a recalculation of the funds paid for intercom devices.

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The number of court cases on the “intercom issue” is growing every year. Is intercom fee legal? Both sides are right in their own way, because the legality of charging for intercom depends on several conditions that need to be sorted out.

Is it legal to turn off utilities for non-payment? find out right now.

Legislation

Payment for intercom, as well as maintenance of intercom devices governed by the following laws and regulations:

• Decree of the Government of the Russian Federation No. 491 "Rules for the maintenance of common property in an apartment building";
• Decree of the Government of the Russian Federation No. 354;
• Law "On Protection of Consumer Rights";
• Housing Code of the Russian Federation.

According to these legal acts, the entrance door intercom is part of the common property of an apartment building. By law, payment for the intercom should be included in the bill for the maintenance of common property.

However, in practice it is often additional column in utility bills, that is, a certain amount of money is withheld from each apartment every month.

At the same time, often the owners themselves are to blame for the fact that they are charged for the maintenance of the intercom. A common situation is when, when installing an intercom, the owners enter into a separate agreement providing for a monthly subscription fee for servicing the intercom.

That is, if between the owners and the company that installed the intercom, signed a service contract, then the monthly fee is taken into account in a separate article of utility bills.

The terms of the contract must be respected by both parties, so charging for the maintenance of the device is absolutely legal.

Thus, the legitimacy of the intercom fee depends on the presence or absence of a contract concluded between tenants and a separate service organization.

You can learn about who and where to complain about the management company from ours.

What is charged for?

Intercom installed on the front door, consumes electricity, which is taken into account in the maintenance bills. If the device is in good working order, the contracting company or the management company practically does not bear any other separate costs for its maintenance.

The only thing that the money paid by the owners of the apartments can go to is a hypothetical repair in the event of a device breakdown or maintenance with the help of a bypass by specialists.

When servicing the intercom, the executing company must maintenance records, which is quite rare.

If the service organization is not ready to provide such acts to residents, then they may raise the issue of the company's failure to comply with the terms of the contract.

What does the amount depend on?

The amount of payment for the intercom depends on the service agreement concluded between the owners and the service organization.

Fees may vary depending on the size of the property. or be an apartment, so the amount may vary for different owners in the same entrance or be the same.

Do I need to pay monthly?

Why do we pay for the intercom monthly?

If a monthly subscription fee for intercom maintenance is charged in utility bills, then you still have to pay to avoid penalties and fines.

At the same time, owners should find out Is this charge legal?.

If there is no handset

If the contract is concluded, then you will have to pay for the intercom even in those cases when there is no tube in the apartment.

The intercom is not only a means of remote access to the entrance from the apartment (handset), but also a complex electronic-mechanical device installed on the front door and used by residents and guests daily.

So if there is an appropriate agreement you have to pay for intercom even in cases where the tube in the apartment is missing or “cut off”.

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With a broken intercom

A completely different situation develops when, for technical reasons, for a long time, and cash device service charges.

The need for payment depends on the content of the service contract, however owners have the right to demand recalculation for services not provided and paid for.

If the service organization refuses to recalculate, the owners can go to court and, with a high degree of probability, win the case.

Out of town

Some ask the question: “Do I have to pay for the intercom if I don’t live in the apartment?”.

How to refuse the intercom in the apartment?

If the owner wishes to abandon the intercom alone, he should definitely contact the service organization with notification of the refusal of the intercom device... In this case, the intercom handset in the apartment will be turned off.

The accrual of payments for the intercom depends on the will of the service organization and the terms of the contract. Some of the companies meet the needs of the owners and exclude the item on payment for services from their payments, others leave the item on payment and charge a penalty for unpaid services.

The recovery of funds from the owner of the apartment can take place only in court, there should not be any obstacles for the owner to access the entrance to the entrance from the organization.

How to write an application?

In order to refuse the intercom, the owner has the right to file a waiver. This document must contain the address, full name of the owner and a request to turn off the intercom on an individual basis. The application is sent by registered mail to the address of the service organization.

Applications for refusal to pay intercom.

Is it possible to save the intercom key after a refusal?

Service organization shall not interfere with free access the owner to the dwelling, in addition, the key is the owner of the tenant, already paid earlier.

So that the intercom key will remain with the owner of the apartment even after he refuses the intercom.

The requirement to return intercom keys to the service organization is illegal and may be ignored by the owner.

Summing up, I would like to note that main problem for homeowners the level of legal literacy remains low.

It is because of it that conflicts arise when tenants pay for services not provided or, conversely, refuse to follow absolutely legal requirements and pay the necessary charges.

In order to find out if the payment for the intercom is legal or illegal, you just need to find out if there is an agreement for its maintenance between the residents and the relevant organization.

About, how legal is intercom payment you can learn from the video:

135 comments

Installing an intercom in an apartment building or cottage becomes a reliable protection against unauthorized access by intruders. It's more than available remedy protection of tangible property. Control systems of this level will not let strangers into the entrance. Today, there are enough companies that can arrange the installation of an intercom system in your home. However, before installing an intercom in the entrance of an apartment building, you need to decide what kind of protective device you want to install. In this article, we will consider what types of intercoms are and calculate the approximate cost of installing devices of this type in an apartment building.

Device types

• Audio intercoms - allow you to set up a voice message with a person at the entrance door. Intercoms of this type consist of two parts: an external unit, which is installed on the street of a private house; indoor unit, the installation of which is carried out in the owner's apartment. Audio intercoms are chosen by the majority of residents apartment buildings mostly due to low cost.
• Video intercoms - in addition to audio messages, they allow you to see a person in real time and decide whether to open the doors. The video camera is installed on the outdoor unit, and the received data is digitized and displayed on the display mounted in the indoor/apartment unit. Both the first and the second type of intercom have a built-in button by pressing which you can open the door to enter the entrance of a private house. You can choose between black and white and color displays, the difference is only in cost.

Manufacturers

Many modifications of protective intercoms have been created for the security of residential buildings, therefore such a wide variety allows you to choose a device that satisfies two main factors: price and quality. The following companies are considered the most developed in the field of intercom production: Cyfral, Atis, Viatek, Arny, Gardi, JSB, Commax, Kenwei, Kocom, Vizit, Eltis and Slinex.

In most cases, 5-10 years ago, Cyfral and Vizit intercoms were installed in ordinary apartment buildings - this was due to ease of installation, low cost of equipment and good support from the manufacturer. It may be necessary to consider such an option as installation organizations only had intercoms of these companies for sale, and therefore actively offered their implementation. What can I say, it's definitely more convenient with them. Recently, the market for the sale of intercoms and video surveillance systems has expanded, new modern models have been added that already have the possibility of video surveillance. The number of houses has increased. Construction companies stopped building the same type of houses and apartments and switched to the construction of elite apartment buildings. Firms selling security systems already have the ability to offer various more expensive models of intercoms and access control systems for installation in apartment buildings. And residents can afford the installation of expensive systems.

Equipment cost calculation

For example, suppose you need to install an audio intercom in an apartment building with 20 residents living in one entrance (typically 20 apartments, in an entrance with five floors and four square meters per floor). After deciding to install a new front door, it remains to install the external intercom unit and make keys to it. We advise you to purchase Vizit intercoms, as they have proven themselves from the best side in terms of reliability. So, the anti-vandal outdoor unit Vizit of the BUD-302K-20 series will cost you 12,500 rubles along with the installation. It is designed for the standard number of residents indicated by us - 20. The number of memorized keys is up to 600. Audio communication is duplex, that is, capable of simultaneously receiving and transmitting voice messages. The complete set of the device includes: external door block; exit button; and electromagnetic lock.

Negotiation block

The apartment block is relatively inexpensive, the cost of an audio device of the UKP-12 M series is 400 rubles. The speaker unit has a stylish silver design, a handset, and volume controls. There are cheaper models of the intercom unit in the form of a simple white tube with a button to open the front door, the cost of such a tube is approximately 150-300 rubles, and more expensive options are 7 ″ color displays with the ability to view an image, costing from 2000 rubles.

In most cases, companies servicing intercoms in apartment buildings have replaced the entry panel from a conventional panel to a panel with a video surveillance function. Now residents can install displays and see visitors coming to them without leaving their homes.

Keys

The cost of a key fluctuates around 50-70 rubles. Usually one landlord orders at least three keys for a family. The cheapest way is to order the keys together with the installation of the intercom. It is better to immediately order additional keys for grandparents, other relatives and for reserve. Then the cost of the keys rises from 90-150 rubles.

Installation cost

Let's calculate the cost of installing an intercom for an apartment building by adding up all the equipment: 12,500 + 400 * 20 + 70 * 3 * 20 = 24,700 rubles.
Or 1235 rubles per apartment owner. If there are few keys or more are needed, they can be purchased from the installer over time.

Connection complexity

The complex for installing an intercom system in an apartment building or a private house includes:

Schematic diagram of connection in an apartment building for VIZIT-ML-400

• transportation of all parts to the installation site;
• installation of the main part of the system, i.e. external;
• installation of intercom units with audio tubes;
• laying cables in walls or overlay;
• adjustment work associated with the initial start-up of the protective system.

Visual wiring diagram in an apartment building

We do not recommend installing an intercom in an apartment building on your own, since all security systems very different from each other, which leads to difficulties in installation and commissioning. In case of insufficient qualification, it is easy to damage the working components of the system, after which an expensive repair or purchase of a new product will be required.

Praise ourselves a little

Our company has been installing a wide variety of devices for many years, we have a trained staff of installers, as well as professional equipment, so we can qualitatively install a protective intercom system in your home. We guarantee the highest service during installation, as well as a long service life of the equipment after our work.

To gain complete peace of mind from the penetration of unwanted guests, install an intercom in an apartment or private house.